REEVES’s REASONS WHY RAPID, REPETITIVE, RINGING THE PHONE WILL GET YOU NO RESULTS!!
Let me tell you why ‘BLOWING up’ someone’s phone NEVER works
Ok, before you start losing your mind, I don’t mean ‘LITERALLY’ blowing up someone’s phone so back off. That’s not what I’m talking about. I mean when you decide that calling several times a day or leaving multiple messages over a short period time is how you’re going to get someone to respond. Let me tell you that this course of action is NEVER a good thing.
Now, keep in mind this little point. Pretty much every state requires attorneys to keep their client’s informed. So we tend to be very accommodating to multiple calls (probably more than we should sometimes. lol). However, I can’t tell you how many times I’ve had to give my “REEVES’s REASONS WHY RAPID, REPETITIVE, RINGING THE PHONE WILL GET YOU NO RESULTS!!”
1) For every message left, they gotta listen to it.
I’m always amazed at the people who feel that they have to leave multiple messages. One message is usually fine. Even more so fascinating is the fact that so many people will leave LOOOOOOOOOOOOOOOOOOONG messages and then want to repeat the same information when they speak to the person. Remember, this is not necessary. More importantly, why would you leave a 3 minute message on Monday morning and then call BACK that afternoon to see if they got it OR to ask them about the message?? Give them a chance to read it.
2) Don’t assume that your caller id will appear on the person’s phone. Even if your number appears, do you really expect them to remember your number?
Remember, some phones have caller id which will only show your number. THAT’s IT! So don’t get an attitude if you call OVER and OVER again and you assume the person will recognize your number. When I worked for my old firm, I had over 1000 clients. Trust me, I’m doing good when I can remember family member and friend’s numbers on my cell phone. Do you really expect people who get calls all day every day to remember YOUR number by heart????
3) If they say 24, 48, or 72 hours, GIVE THEM THAT TIME TO RESPOND.
Most people make a point to let the caller know that they need to be given time to respond. Usually, this is done because the person has so many calls they receive, they want to have the ability to call back in a timely manner. So be reasonable. If the message says, “I’ll respond in 48 hours”, that means TWO DAYS!! So if you call on Monday morning and you get the message “I’ll respond in 48 hours”, WHY IN THE HELL ARE YOU CALLING MONDAY AFTERNOON?????? CHILL! Give the person a chance to respond.
4) Always remember the story about “The BOY WHO CRIED WOLF”
Now, like i said before, attorneys are different. We have a duty to communicate and keep our client informed. However, you have to be realistic, if you call on Monday and the person gives you a status and THEN you call on Tuesday and they give the same status and then you call on Wednesday and they give you the same status, you CAN’T be surprised if you call Thursday and they don’t call back right away. Keep things in their proper perspective. After a while, people may tone you out so be careful.
5) If you don’t leave a message, HOW will they know?
This happens ALOT. People confuse “making repeated calls” with “leaving repeated messages”. Don’t forget about point #2. You can’t assume that the person’s phones keeps tracks of the multiple calls you have made. More importantly, you can’t treat ‘calling multiple times’ like leaving messages. So before you get angry because you’ve called 10 times and never got a call back and you didn’t leave a message, ask yourself this question, ‘If you didn’t leave a message, HOW do you expect them know that you called multiple times?’
6) Don’t forget about the shoe.
Now, follow this example, you owe someone some money. You don’t have it. You are going to get it. You are going to reimburse the person. However, they are not sure you’re going to honor your word. So they call you every other day asking for the status of their money. GUESS what you’re going to do? First, you’re going to have an attitude because you don’t want anyone sweating you. Second, you’re going to ignore. Third, when you finally pay the money, you are NEVER going to bother that person EVER again. Now, REVERSE the role. See how easy it is to get stank with someone and FORGET that they have your interest at heart but you have to respect them and their time.
Now don’t get me wrong. As a professional, I understand the importance of making sure that people kept informed. Just keep things in their proper perspective. Sometimes, you have to understand that you must give the person you’re speaking to the opportunity to respond and once they have, you have to trust that it is not always necessary to ‘aggressively call them’. Trust me. They know you’re there.
LegalBEAT in the MORNING: November 23, 2009
Start your week off right with the BEST DAMN MORNING SHOW with a Legal Twist.
It’s fast! It’s FURIOUS! It’s fun! Come join me, Attorney Anthony Reeves, and bring the Butter Milk Biscuits CUZ WE GOT THE JAM!!
1) Oprah’s DONE in 2011: Where were YOU when she started?
2) Single parents in the military: MORE than just BABY MAMA / BABY DADDY Drama!
3) Didn’t know you went to law school! Be careful about representing yourself in an effort to be cheap
4)Don’t TWEET yourself out of a job: How social technology can mess you up in SO MANY WAYS!
http://www.blogtalkradio.com/intheknow
The hardest legal choices usually involve the ones you love
Ok, here’s the situation. You are in a car accident and the person at fault is a good friend or a family member. Do you call the police? Do you notify your car insurance?
What about a Will that leaves something to you that you know another family member. Do you give it to the family member?? What if the item is something you always wanted but your family member has always said they wanted it? If they fight it in court, are you going to fight it in court??
What about a family member that gets arrested and wants to use you as an alibi? Do you cover for them if the alibi is not true??
I wish I could give you the ‘CLEAN LEGAL’ answer for all of the scenarios but unfortunately, I can’t. I can tell you that you may need to investigate the damages for your car and speak to a Personal Injury Attorney. I can tell you that you may need to speak to an Estate Attorney regarding challenges to wills. I can tell you that you need to speak to a Criminal Defense attorney so you can appreciate the ramifications of your actions for covering (i.e. lying for a family).
Those responses are the “Legal” responses. Unfortunately, they are not necessarily the CLEAN responses. The reason I say they are not the CLEAN responses is because any time you are dealing with family members or loved ones and THE LAW, things are never as clean as we would like them to be.
It’s easy to deal with someone who is not a relative or a friend. However, when you find yourself in a situation where you are trying to separate your personal emotions and feelings about a legal situation, it can be come increasingly difficult based on the person you’re dealing.
Unfortunately, there is no easy answer. The phrase “The LAW is Blind” is also applicable to family members and friends. When you find yourself in a situation where you are forced to avail yourself of the legal system, you have to keep in mind that your relationship with that person will be affected by the legal process. The impact of that affection depends on you and your loved one.
Anthony Reeves
www.reevesfirm.com
Dedicated to Representing the Disabled and Discriminated
The initial speech when you come in for representation
“Allow me the opportunity to explain a few things to you about the process and what you can expect………”
I can’t tell how many times I’ve had to give this type of speech. It’s a crucial speech and it’s one that every person who is hiring an attorney should and probably will hear. It’s not meant to blow you off or talk above your head. The speech is designed to educate you about somethings so you can be fully informed.
How does this speech go?? It’s usually something like this (and they are all done a little different depending on the attorney or type of case):
1) The Process
What the Lawyers say -”The process you’re going to go through is a difficult process and may take a while but you must be patient because some steps are necessary.”
What the Lawyers mean - You have to be patient because there are certain things and steps that HAVE to happen in order to get a favorable outcome. Even though you’ve hired an attorney, this doesn’t mean that you are going to get the outcome you are looking for immediately.
2) Representation
What the Lawyers say – “It’s important to keep me informed about your situation. Remember, it’s important to remember that I am representing you.”
What the Lawyers mean - The attorney is telling you that YOU are the client. Not your cousin. Not your husband. Not your wife. Not your girlfriend, boyfriend, momma, daddy, or friends. It’s, also, important for you to remember that you bear some responsibility in ensuring that you providing information to your attorney.
3) Attorney Fees
What the Lawyers say – “It’s important to understand that we obtain attorney fees in this manner. “
What the Lawyers mean – Unless the attorney tells you that they are going to do the case ‘pro bono’ (i.e. free), they expect to get paid. Attorneys do a good job at documenting the work they do so they are going to cover themselves in terms of describing the work they do.
4) Expectations of your case
What the Lawyers say – “The likelihood of success depends on the facts of your case as well as the evidence. As the case proceeds, we will evaluate the case further.”
What the Lawyers mean – Do NOT, and I repeat, DO NOT compare your case with someone else’s case. Every case is different and every outcome is different. As one attorney once told me, “I’ve seen great cases with great facts lose and bad cases with bad facts win. What does that tell me? Every case is a crap shoot”. With this being said, it’s important to remember that attorney’s typically take cases they can win so they are trying to make money when they can. However, sometimes, as the case progresses, they realize that they case can easily get worse.
5) Communicating with your attorney
What the Lawyers say – “Please feel free to contact our office anytime. Our staff is available to assist you with most questions and concerns. If you must talk to me, just my staff know.”
What the Lawyers mean – So many times people think that the only person who can tell them about their case is their attorney. As such, people are quick to bypass the paralegal or admin assistant who can provide you quick and accurate information about the status of your case. Don’t be so quick to believe that support staff can’t help you.
Attorneys constantly speak about how important a decision and it is an important decision. Attorneys recognize and appreciate how important it is for clients to be informed about the process, the case, and everything that may be deemed relevant at the BEGINNING of the process. Make sure you take the time to listen to what they have to say.
Happy Anniversary
Greetings, Ladies and Gentlemen.
I want to thank you for your support and assistance with joining me as a guest or providing me with my guests for my shows. As always, I’m grateful and I am available to provide any assistance whenever you need it. I want to give a special thanks to those who have read my post on my BLAWG, “The LegalBEAT”, and I hope I have provided some meaningful and product insight for you.
This coming October 2009 is an exciting time for me. Effective October 1, 2009, my law firm will celebrate its TWO YEAR ANNIVERSARY. In addition, October 2009 will constitute my TWO AND A HALF YEAR anniversary of “IN THE KNOW with Tony Reeves”. And FINALLY, my BLAWG “THE LegalBEAT” will celebrate over THREE YEARS of postings! To celebrate these great milestones, I am RE-vamping, RE-packaging, and RE-PRESENTING my firm, my blogs, and my shows starting October 7, 2009! As always, I am reaching out to you because YOUR contributions are the main reasons that I have been successful.
As I prepare my schedule for the upcoming Fall, I want to be the first to extend to you the opportunity to return as a guest on my show in order to share with me some of your great updates. Feel free to provide me with any new music you have. Also, now is the time to give me the chance showcase some of your fabulous colleagues. Please don’t be shy about letting me know WHO YOU think the WORLD NEEDS to KNOW ABOUT and I will make sure that the world is “IN THE KNOW”. And finally, please let me know if my postings have been helpful. I want to make sure I’m giving some meaningful contributions.
Again, thanks for your time and your contributions. Of course, I know that know that technology can be a beast sometimes so I want to make sure you have the ability to contact me. If you have any difficulty with this e-mail, I can, also, be reached ‘anthony@reevesfirm.com’.
Welcome to my anniversary celebration and I look forward to growing with you.
Sincerely,
Anthony
